As we all know the first step of solving a problem is to reliably find out what is causing it. Here at Blue I.T we use the latest “Low Level” software which can diagnose hardware problems completely independently of the software you have installed. We also perform a “Visual Inspection” to check for any burnt or leaking components within your system. This also helps us to ascertain the internal cleanliness of the system with regards to dust build up and/or internal connection or obstruction issues from wayward or untidy cables. This will always be our first port of call when examining your system on site or in our workshop before moving onto software diagnostics.
We test the RAM, CPU, HDD, Graphics Card and Motherboard for stability and errors or ealr warning signs of failure.
A Few Typical Hardware Faults We Might Find:
Overheating – Caused by failing or dust clogged fans and/or old thermal compound on CPU, fixed by cleaning and/or renewing thermal compound.
Faulty Hard Drive – The sooner we can attempt to recover data the better, fixed by replacement.
Failed Memory (RAM) Module – Caused by overheating or faulty component, fixed by removal or replacement.
If your system fails any of the hardware tests then we will discuss with you whether or not it is cost effective to repair the faulty component(s), for a list of typical prices please see our Prices section.